Bihang Welfare Association is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Bihang expects that all donors will exercise due care and diligence while making donations. Bihang also recognizes that a donation may be made erroneously or donors may change their mind.
Bihang Welfare Association will examine each request for refund of donation and endeavor to make the refund. Bihang may also seek further information / documents and donor must co-operate in this regard.
However, Bihang Welfare Association is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
- If you would like your donation to Bihang Welfare Association to be refunded,
- You must request Bihang Welfare Association in writing or by email for a refund and Your request must reach Bihang Welfare Association within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
- Made the donation online, electronically or through other means, OR
- Handed over the cheque / demand draft to Bihang Welfare Association or someone authorized by Bihang Welfare Association for this purpose, OR
- Despatched the cheque / demand draft to Bihang Welfare Association by other means.
The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation
- Donation amount
- If donation was made through cheque/draft, please provide Cheque/Draft no.
- If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
- If donation was made online, please provide Donation-ID.
Bihang Welfare Association
Resource Mobilisation Dept
195,First Floor, Opposite Dargah, Chirag Delhi, New Delhi - 110017
All decisions of Bihang Welfare Association in this regard will be final and binding on the donor.